Innovating Library Information Services through Reinvention and Reengineering

Abstract

The digital age has transformed libraries' services and offered unprecedented opportunities for innovation. The emergence of technology and the changing expectations of our users necessitate that all libraries innovate and continue to re-engineer and re-invent their services based on the needs of their patrons. This article describes how libraries can transition into innovative information services through re-engineering and reinventing existing services based on changing user requirements, as well as demonstrating the ability of libraries to use new technologies to meet the needs of their patrons. Additionally, the article discusses the changing ways libraries have historically operated, including the growing trend for collaborative partnerships.